Training booking terms
Training booking terms
Terms for booking a course with TVC: payment, eligibility, cancellation, examination retakes and training-only bookings.
01
Scope
These terms apply to course bookings made with TVC Functional Safety Services FZ-LLC through this website (the webshop) or by registration request. Consultancy and other training-independent professional services are covered by the General Commercial Terms & Conditions.
Course fees are shown only in the webshop, for the selected session, before you book.
02
Bookings and payment
- Online booking is available for company bookings only (B2B). Please provide your company’s VAT or tax registration number where applicable.
- Submit the booking form and full payment at least four weeks before the course start. For later registrations, payment is due at booking.
- Your registration is confirmed after full payment has been received.
03
Eligibility and certification
For TÜV Rheinland certification courses:
- Send the signed eligibility form and supporting documents at least one week before the course.
- Certificates are issued by TÜV Rheinland only to attendees who attend the course, pass the examination and meet the eligibility requirements. Attendance alone does not award a certificate.
04
Cancellation by the participant
FS Engineer SIS
Cancellations within three weeks of the course start receive no refund. The attendee may transfer to the same TVC course at another location within one year at no extra cost. After that year, the full course fee applies.
IEC 61511 One Day Update
Cancellations within two weeks of the course start receive no refund. The attendee may attend the same TVC course topic at an alternative location within one year at no extra cost.
Other courses
The cancellation period stated for the selected session in the webshop applies.
Current periods per course:
| Course | No-refund period before start |
|---|---|
| FS ENG SIS FS Engineer SIS | 3 weeks |
| CySec FSRA Combined Cyber Security FSRA | Stated in the webshop |
| FS TECH SIS FS Technician SIS | Stated in the webshop |
| CySec FDM Cyber Security Fundamentals | Stated in the webshop |
| CySec SRA Cyber Security Risk Assessment | Stated in the webshop |
| CySec Design & Impl. Cybersecurity Design and Implementation | Stated in the webshop |
| IEC 61511 Update IEC 61511 One Day Update | 2 weeks |
| FS ENG SIS Training Only FS Engineer SIS — Training Without Examination | Stated in the webshop |
05
Cancellation by TVC
If TVC cancels a session, paid course fees are refunded. Other costs of the attendee, such as travel and accommodation, are not refunded.
06
Examination retake (FS Engineer SIS)
- One retake is allowed within one calendar year of the first examination, subject to the retake fee, without repeating the full course.
- Register for the retake at least four weeks in advance.
- After one year, full course enrolment and payment are required again.
07
Training-only booking (FS Engineer SIS without examination)
A training-only booking excludes the TÜV Rheinland examination and certificate. It does not include a deferred examination or later certification through that booking.
08
Course materials
All methodologies, templates, know-how, presentations, calculations and technical documentation provided by TVC during a course remain the intellectual property of TVC Functional Safety Services FZ-LLC, unless otherwise agreed in writing.
09
Personal data
TVC processes the personal data of the booking contact and attendees as described in the Privacy Policy. For certification courses this includes sharing contact details, eligibility information and examination results with TÜV Rheinland.
10
Governing law
Unless otherwise agreed in writing, these terms are governed by the laws applicable in the United Arab Emirates.
11
Contact
Questions about a booking: info@tinovc.com, +971 55 717 3077 or +32 492 540 523.